CUSTOMER CANCELLATIONS MUST BE SUBMITTED
BY EMAIL TO: firstname.lastname@example.org
Cancellations four (4) business days or more prior to class starting time will not be charged the training fee. Cancellations three (3) business days or less prior to the start time of the class, will be charged the full training fee with no refund. As a courtesy, we will allow you to apply 100% of your payment toward a future Eastern Safety Services training course valid for one year from the cancellation date.
Cancellations made less than 24 hours prior to the start time of the class and no-shows are subject to full payment amount, no refund or no future credit allowed.
Course rescheduling or registrant substitutions may be made at any time by calling our office at (709) 757-7111.
Please note that if you do not cancel or do not attend training, you are responsible for payment.
CANCELLATION OF COURSE BY EASTERN SAFETY SERVICES
Eastern Safety Services reserves the right to cancel or change class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability. Notification will be provided within 1 day of the class, whenever possible. Registrants will not be charged for the course.
Eastern Safety Services is not liable for any direct, or indirect, consequential or special damages that may be incurred due to cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student’s sole remedy shall be the refund of prepaid course fees.